FRITZ!Box 3390 Service - Baza wiedzy

FRITZ!Box 3390 Service
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Brief interruptions of DSL Internet connection

The FRITZ!Box's Internet connection is cleared sporadically and automatically re-established shortly afterwards, although the option "Maintain Internet connection permanently" is enabled in the FRITZ!Box. This does not affect the Internet connection of network devices (such as computer, smartphone) connected to the FRITZ!Box. One of the following error messages is displayed in the event log of the FRITZ!Box:

  • "Internet connection established successfully. IP address [...]
    Internet connection cleared.
    Internet connection established successfully. IP address [...]
    Internet connection cleared."
  • "Internet connection established successfully. IP address [...]
    PPPoE error: Timeout.
    Timeout during PPP negotiation. [...]
    Internet connection cleared."

1 Connection cleared by Internet service provider

Your Internet connection is cleared by your Internet service provider's DSL remote site. The DSL remote site either clears the Internet connection at the PPP level for no apparent reason, or it interrupts the exchange of "PPP LC Echos" in order to check the Internet connection ("LCP-Monitoring"). This is not an error on the part of the FRITZ!Box.

The DSL remote site may be temporarily overloaded. If the issue persists, contact your Internet service provider.