FRITZ!Box 6490 Serwis - Baza wiedzy

FRITZ!Box 6490 Serwis
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FRITZ!Fon displays the message "Correct password?"

When you attempt to receive e-mails on your FRITZ!Fon, the telephone displays the message "Correct password?" and you do not receive your e-mail.

Simply proceed as described below. After each measure, check whether the issue persists.

1 Adjusting your Google account settings

With Google, in some cases this message is displayed even though you entered the correct account information:

Note:For further information, refer to the Google Accounts Help Center and search for "Password incorrect".

  • If you enabled the 2-step verification method for your Google account, generate an application-specific password for the FRITZ!Box and use it to log on,

2 Correcting the e-mail account information

  1. Click "DECT" in the FRITZ!Box user interface.
  2. Click "Web Services" or "Internet Services" in the "DECT" menu.
  3. Click the button (Edit) for the relevant e-mail account.
  4. Enter your complete e-mail address in the "E-Mail address" field.
  5. Enter the password for your e-mail account.
  6. If the FRITZ!Box does not automatically fill in the information, also enter the name of your provider's POP3 server.

    Example:
    For 1&1 enter "pop.1and1.com" for the POP3 server.

  7. Enable the option "This server supports a secure connection (SSL)" if necessary.
  8. Click "OK" to save the settings.

3 Contacting your provider

  • Contact your e-mail provider.